Door – to – Door Delivery; is also provided by our Authorized Brokers.  This can be prearranged before the arrival of your package(s) and consist of the Customs Clearance process.  This entire process is managed by our Authorized Brokers for each region.
In getting started, simply email us in the email box below, advising us of the ¦ Package ID Number, once it has been posted in our database.  This information will then be passed on to our Authorized Broker, who will then complete the process.

All packages are subjected to a Customs Clearance Process.  Based on universal Customs Systems, the standard process is that you present your ‘customs entry documents’ to the Customs Office, make payment of your ‘import duties’, and provide your package(s).
However, we also offer the option, to have both the ‘customs clearance process’ and ‘payment of duties’ handled by our Authorized Broker  —  and hold the packages at their office for your collection.

Similar to the ‘Clearance + Hold’ Service, however, this service is ideal for  ¦  (i) B2B Clients that require an urgent release of their cargo, or (ii) Imports of perishable goods, such as frozen meat, that require immediate release so that it is placed back under refrigeration.  With regard to perishable goods, Express Clarance is standard.   However, other types of cargo can also be provided with this service.
In getting started, simply email us in the email box below, advising us of the ¦  Package ID Number, once it has been posted in our database.  This information will then be passed on to our Authorized Broker, who will then complete the process.

This service grants the Authorized Broker the authority to submit freight-payment for the dispatch of a package.  This service is usually requested when ¦ (i) packages arrive close to the cut-off time for cargo dispatch, and the package is not yet posted in the database, or  (ii) when the client does not have online access to make payment of a late delivered package, prior to the cut-off time.
To request this service, send us an email in the email box below detailing your request, and this will be passed on to the respective Authorized Broker.